Terms and Conditions

Last Updated: May 07, 2026

Welcome to Aura9. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our website or services.

1. Use of the Website

Eligibility: By using this site, you confirm that you are at least 18 years of age or possess legal authority to enter into binding contracts.
Account Responsibility: If you create an account or use our “Concierge” services, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
Permitted Use: You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

2. Products and Descriptions

We strive to ensure that the descriptions and specifications of our dental surgical instruments are as accurate as possible. However, we do not warrant that product descriptions or other content on this site are entirely error-free. All images are for illustrative purposes, and slight variations in the final product may occur.

3. Orders and Payment

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in pricing.
Pricing: All prices are listed in GBP (£) unless otherwise stated. Prices are subject to change without notice.
Payment: Payment must be received in full before items are dispatched. We use secure payment gateways to process your transactions.

4. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Aura9 or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or modify any part of the site without our express written consent.

5. Limitation of Liability

Aura9 provides medical-grade instruments for use by qualified professionals. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the misuse of products, improper clinical application, or failure to follow manufacturer instructions. Our total liability for any claim arising out of or relating to your use of this website shall not exceed the amount paid for the specific product in question.

6. Professional Use Disclaimer

Our products are intended for use by trained dental professionals and surgical experts. It is the responsibility of the purchaser to ensure that all equipment is used in accordance with relevant medical regulations and professional clinical standards in their jurisdiction.

7. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your agreement to follow and be bound by the terms as modified.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Aura9 Support

Email: info@aura9.co.uk

Website: https://aura9.co.uk/